VALHALLU — CONTACT US

We are here to help with questions about our jewellery, orders, delivery, returns and other customer enquiries.

If you need assistance, please contact our customer support team and we will be happy to help.

CUSTOMER SUPPORT

Email
support@valhallu.hu

For faster assistance with an order-related enquiry, please include your order number and a brief description of your question.

ORDERS & PRODUCT QUESTIONS

Our customer support team can assist with questions about:

• Product information and availability
• Orders and order changes
• Payments
• Delivery and tracking
• Returns and refunds
• Damaged, defective or incorrect products
• Withdrawal requests
• Other questions about your VALHALLU purchase

RETURNS & WITHDRAWAL

If you would like to return an order under your statutory 14-day right of withdrawal, please review our Returns & Refunds page before sending your product back.

You can also access the withdrawal form here:

Download the Withdrawal Form

RETURN ADDRESS

VALHALLU
Haller utca 26 3/4
Budapest
Hungary

Please do not send a return by cash on delivery. For return instructions and applicable return costs, please see our Returns & Refunds page.

ORDER ENQUIRIES

When contacting us about an existing order, please include your order number whenever possible. This allows us to locate your order and assist you more efficiently.

RESPONSE TIME

We aim to respond to customer enquiries as soon as reasonably possible.

Response times may vary during weekends, public holidays, promotional periods and periods of unusually high enquiry volume.

CONTACT VALHALLU

Email:
support@valhallu.hu

Postal Address:
VALHALLU
Haller utca 26 3/4
Budapest
Hungary

We look forward to hearing from you.