VALHALLU — DELIVERY & SHIPPING

DELIVERY INFORMATION

We want your VALHALLU jewellery to reach you safely and conveniently. We offer several delivery options within Hungary, as well as international delivery to selected European destinations.

All available delivery options and applicable charges are displayed during checkout based on your order and delivery address.

DELIVERY OPTIONS & PRICES — HUNGARY

Delivery Method	Delivery Fee
FOXPOST Locker	990 Ft
GLS Locker / Parcel Point	1,190 Ft
MPL Locker / PostaPont	1,190 Ft
GLS Home Delivery	1,690 Ft
MPL Home Delivery	1,790 Ft

FREE DELIVERY — HUNGARY

Free delivery on orders of 19,500 Ft or more.

The free-delivery threshold applies to eligible domestic orders after any applicable discounts have been deducted, unless otherwise stated during checkout.

INTERNATIONAL DELIVERY

We offer international delivery to selected European destinations.

Destination	Delivery Fee
Slovakia	2,990 Ft
Austria	2,990 Ft
Czech Republic	2,990 Ft
Romania	2,990 Ft
Croatia	3,490 Ft
Germany	3,990 Ft
Poland	3,990 Ft
Belgium	3,990 Ft
Netherlands	3,990 Ft
France	4,490 Ft
Italy	4,490 Ft
Spain	4,990 Ft
Other EU Countries	4,990 Ft

International orders are not currently eligible for the Hungarian free-delivery threshold of 19,500 Ft.

International delivery availability and the applicable delivery charge will be confirmed during checkout based on the destination country.

CASH ON DELIVERY

Cash on delivery may be available for eligible orders and delivery methods within Hungary.

A cash-on-delivery fee of 490 Ft applies when this payment option is selected.

Cash on delivery is not available for international orders.

ORDER PROCESSING

Orders are normally processed on business days.

Orders placed on weekends or public holidays will normally be processed on the next business day.

Once your order has been dispatched, you will receive the available delivery and tracking information by email.

DELIVERY TIMES

Estimated delivery times depend on the selected delivery service and the destination.

For orders within Hungary, delivery is normally completed within the timeframe shown at checkout or communicated with your order confirmation.

International delivery times depend on the destination country and selected delivery service.

Delivery times are estimates and may be affected by circumstances outside VALHALLU's reasonable control, including carrier delays, public holidays, severe weather or other disruptions.

TRACKING YOUR ORDER

Where tracking is available, you will receive tracking information after your order has been dispatched.

You can use the tracking information provided by the relevant delivery provider to follow the progress of your shipment.

DELIVERY ADDRESS

Please make sure that your delivery address and contact information are correct before completing your order.

VALHALLU cannot be responsible for delays or failed delivery resulting from incorrect or incomplete information supplied by the customer.

If you notice an error in your delivery information after placing an order, please contact us as soon as possible at support@valhallu.hu.

DAMAGED PACKAGES

Please check the condition of your parcel when it is delivered.

If the package appears visibly damaged, we recommend documenting the condition of the parcel and contacting VALHALLU as soon as possible.

If the jewellery itself has been damaged during delivery, please contact us at support@valhallu.hu and provide your order number together with photographs of the parcel, packaging and product.

FAILED DELIVERY OR UNCOLLECTED PARCELS

If a parcel cannot be delivered or is not collected from the selected locker, parcel point or other collection location within the applicable collection period, the parcel may be returned to VALHALLU.

If a parcel is returned because it was not collected or because delivery could not be completed for reasons attributable to the customer, additional delivery or return costs may apply to a subsequent shipment, in accordance with our Terms & Conditions.

INTERNATIONAL DELIVERY INFORMATION

International delivery is currently available to selected European destinations listed above.

For destinations not listed in the international delivery table, please contact us before placing your order at support@valhallu.hu.

Any applicable customs duties, import taxes or other charges imposed by authorities outside Hungary are the responsibility of the customer unless otherwise stated at checkout.

VAT

Unless otherwise stated, the prices displayed on the VALHALLU website include applicable VAT.

CONTACT US

If you have any questions about delivery or shipping, please contact us:

Email:
support@valhallu.hu

VALHALLU
Haller utca 26 3/4
Budapest
Hungary

IMPORTANT

This Delivery & Shipping page provides practical information about our delivery services and charges.

For the complete terms relating to delivery, failed deliveries, risk, payment and other contractual matters, please refer to the VALHALLU Terms & Conditions.